Partners FAQ

Filotimo connects your restaurant with diners looking to book tables at a discount. When a diner books, they pay a service fee to Filotimo (not the restaurant). You receive the booking and serve them as usual. No per-booking fees — you pay nothing.

No catch. Filotimo is free to join and free to use. You only benefit when diners book your tables. There are no hidden fees, no monthly charges, and no contracts.

This depends on your restaurant's profile, location, and popularity. On average, Filotimo restaurants report 5-15 additional covers per week during off-peak hours. The number grows as Filotimo's user base expands.

Yes. Filotimo diners receive a 50% discount on food. This covers off-peak hours when you'd otherwise have empty tables, so it's a revenue gain, not a loss.

Yes. You set your own availability calendar. Decide which hours are 'off-peak' for bookings through Filotimo. You have full control.

Fill in your restaurant details on the sign-up page. A Filotimo representative will review your information and contact you within 24 hours to onboard you onto the platform.

Filotimo sends booking notifications via email and SMS. Diners check in via QR code or booking ID at your restaurant. Cancellations are handled through Filotimo (with our cancellation policy), and you can manage your calendar anytime.

Filotimo's cancellation policy discourages no-shows. Diners who cancel within 2 hours lose their booking. If they don't show and don't cancel, you keep the table and the diner forfeits the reservation.